Refund Policy

We review eligible returns of new merchandise for both preference-based reasons and product problems. An unused item that is not right for you may qualify; damaged, defective, incorrect, incomplete, or materially misdescribed goods can also be reported. Rights that cannot be excluded by applicable law remain available.

Start within 30 days after delivery

Ask shiva83290@gmail.com to review a return or exchange within 30 days after delivery, with the order number, checkout email, and reason. A no-defect return must be new, unused, and in its original condition. For a product issue, include helpful photos or video and retain the packaging and related parts when possible.

Approval and return mailing

Contact us and wait for approval before posting a return. We will confirm the correct return destination and instructions; the store's correspondence address is not automatically the return facility. The free prepaid return label is included in the parcel for an eligible return. If it is missing or lost, contact us for help. We do not charge a restocking fee. Exchanges are accepted following review and depend on available stock.

Original-method refund

After approval, we process and initiate a refund to the original payment method within 10 days. A bank, card issuer, or payment provider can take additional time to post the credit.